HOW WE HELP

Make the decision clearer.
Prepare for what follows.

Executive advice on technology decisions, customer perspective, communication, and partnerships. Each engagement starts with the question in front of you.

Arcadi Advisory at a glance

Arcadi Advisory LLC is an executive advisory firm led by Tony Arcadi, former Chief Information Officer of the U.S. Department of the Treasury. Tony helps leaders connect technical capabilities with customer priorities, explain difficult issues across levels of expertise, and prepare for decisions and conversations.

Principal
Tony Arcadi
Primary client focus
Technology companies and their leadership teams
Engagement formats
Retained advisory, focused assessments, and targeted support
Contact
tony@arcadi.net

01 / STRATEGIC TECHNOLOGY & EXECUTIVE ADVISORY

What should we consider before committing?

Every technology project should have a clear, explainable connection to mission success. If that connection cannot be made, the project needs to be reconsidered.

Technology decisions bring questions about mission, cost, risk, people, and execution. We help leadership teams examine the choices, make the tradeoffs understandable, and identify the assumptions that could change the decision.

This can include technology strategy, AI adoption and governance, cybersecurity and resilience, or the practical implications of modernization. The starting point is the decision you need to make.

What the work can produce: A decision brief with the options, tradeoffs, open questions, and recommended next steps.

02 / CUSTOMER PERSPECTIVE & COMMUNICATION

Does our proposition address what the customer needs?

We examine what you know about the customer, what you are assuming, and how your capabilities might matter in the customer’s operating environment. A product’s technical strengths become more useful when the team can explain the decision, problem, or constraint they address.

Translation works in both directions. Technical teams need to explain capabilities and tradeoffs clearly. Executives need to express their priorities precisely enough for technical teams to act on them. Plain language and practical analogies help build that shared understanding.

What the work can produce: A sharper customer proposition, a plain-language executive briefing, and questions for the next customer conversation.

03 / ECOSYSTEM & PARTNERSHIP STRATEGY

Could we make our existing work more valuable?

We start with the capabilities and work you already have. Then we explore the customer problems those capabilities could address, what is missing, and whether a complementary partner could help.

For example, asset inventory, operational telemetry, and cybersecurity expertise might together support better risk decisions. That is an illustrative concept. Its value depends on the customer’s needs, the information available, and how the capabilities would work together.

What the work can produce: A developed concept, potential use cases and partner roles, and a plan for discussing and refining it with the customer.

04 / INVESTMENT & TECHNOLOGY DILIGENCE

Which assumptions deserve closer examination?

Before committing capital or strategic resources, we help examine technical credibility, operational risk, and the assumptions behind customer adoption. The work focuses attention on the questions that could materially affect the decision.

What the work can produce: An assessment of key risks, evidence gaps, and issues to investigate before proceeding.

WORKING TOGETHER

A useful starting point is a real question.

  1. Frame the decision. Establish who needs to act, what they need to decide, and what is at stake.
  2. Examine the evidence. Separate what is known from assumptions about the technology, customer, and potential partners.
  3. Develop the work. Shape the brief, proposition, or concept around the decision and intended audience.
  4. Set out the next steps. Clarify what to decide, investigate, develop, or discuss next.

We can help shape an approach early, review a defined question, or provide scheduled counsel as the work develops. Your team owns customer engagement, implementation, and day-to-day operations. We agree the scope, intended outputs, timing, and responsibilities around the work you need.

PRACTICAL QUESTIONS

What to expect

Who leads the engagement?

Tony leads each engagement and draws on other experienced specialists as the work requires. His perspective includes experience as a federal technology executive and customer.

How do you support a customer conversation?

The emphasis is on preparing your team: sharpening the proposition, developing the briefing, and anticipating questions. Your team owns the customer relationship and commercial pursuit.

How do you establish whether a concept has value?

We develop a reasoned proposition and make the assumptions explicit. Customer conversations help establish whether the problem matters, whether the proposed benefit is useful, and what needs to change. An illustrative concept is a starting point for that work.

What should we bring to an initial discussion?

Bring the decision or opportunity in front of you, the audience you need to reach, and what you have already learned. An existing briefing or a short description of the problem is enough to start.

FOR INTERNAL REVIEW

Evaluating an engagement

Share this page and the capabilities overview (PDF) with colleagues reviewing the proposed work. The firm profile and interviews and appearances provide background on Tony’s experience and perspective.

Legal business name
Arcadi Advisory LLC
Engagement contact
Tony Arcadi · Principal
tony@arcadi.net

For a proposed scope or vendor-onboarding requirements, contact Tony directly. Scope and commercial terms are agreed for the particular engagement.